ecsl@netbloc.com: 10083: Phone-Interface-C

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Phone-Interface-C
Jerry Swords
Fri, 26 Jan 2001 01:06:22 -0500

Fri, 26 Jan 2001 01:06:22 -0500

So far, all I've used my modem for, with ECS, is caller ID.  Now that I'm trying to
set up a few numeric pager messages to notify me of certain events, I have noticed that
the modem is not resetting after making a call, or failing to complete the call (as
the case may be).

For example:

When I attempt to send a numeric pager message, using Phone-Call item, and the modem
fails to detect a dialtone, ECS returns a "No dialtone-abort" message.  ECS then indicates:
   "Resetting Phone-Interface-C"
                  "Resetting Phone-Interface-C...Done"
About 30 seconds later, I hear the loud "You left the phone off the hook, stupid!" beeps
coming from the modem speaker.  Sure enough, the phone is still off the hook.  I am
able to reset the phone by then manually selecting "Reset" on the Phone-Interface-C
item, or "Hang-up" on the Local-Phone-Button item.

The same thing occurs after ECS successfully dials a numeric pager number, sends its
message, and indicates that the Phone interface has been reset.  

The first example could be solved by getting ECS to skip dialtone detection, and I could
work around the rest of the reset failures by programming a step to manually reset or
hangup the modem a few seconds after ECS does it automatically, but these are just temporary
fixes.  I'd rather hear what the experts recommend for truly fixing this problem.

Thanks again,
Jerry

So far, all I've used my modem for, with ECS, is caller ID. Now that I'm trying to set up a few numeric pager messages to notify me of certain events, I have noticed that the modem is not resetting after making a call, or failing to complete the call (as the case may be).

For example:

When I attempt to send a numeric pager message, using Phone-Call item, and the modem fails to detect a dialtone, ECS returns a "No dialtone-abort" message. ECS then indicates: "Resetting Phone-Interface-C"

"Resetting Phone-Interface-C...Done"

About 30 seconds later, I hear the loud "You left the phone off the hook, stupid!" beeps coming from the modem speaker. Sure enough, the phone is still off the hook. I am able to reset the phone by then manually selecting "Reset" on the Phone-Interface-C item, or "Hang-up" on the Local-Phone-Button item.

The same thing occurs after ECS successfully dials a numeric pager number, sends its message, and indicates that the Phone interface has been reset.

The first example could be solved by getting ECS to skip dialtone detection, and I could work around the rest of the reset failures by programming a step to manually reset or hangup the modem a few seconds after ECS does it automatically, but these are just temporary fixes. I'd rather hear what the experts recommend for truly fixing this problem.

Thanks again,

Jerry