Subject: From: Date:

Re: [ECS] Support, custom interfaces Carl Keyes Fri, 02 Oct 1998 07:56:26 +0000

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David,

I've been a "non-technical" user of ECS for many years and love it.
The real problems I run into are with the devices, modems etc.
I can only imagine how difficult it must be for Mark to keep up with
them all in supporting them. That said I really think ECS can go
mainstream with proper doc's and support.

Carl

David Rabin wrote:
> 
> The manual should start with ECS LITE. If ECS LITE is not easy to implement
> and get working well right away then you wont get new consumer level
> purchasers. ECS (in my very humble opinion as a non ecs user ) needs to get
> basic functionality at the consumer level. I listen to this list but still
> dont convert from homevision because it sounds too complex for a non
> technical person.
> I really wish mark well because it sounds great and he sounds very nice but
> keep in mind that most new potential buyers are not technical people and
> they want plug and play.
> 
> david

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