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| Subject: From: Date: | RE: [ECS] Redac and phone interface c Daniel A. Dubay Tue, 23 Jun 1998 09:39:42 -0400 (EDT) |
Hello Michael! Thanks for the reply. I will try the phone recording when I get home. When I set my redac to disconnected the passes per second goes back above 200 and phone answering works again (ECST). I have a new phone board again and will try this with ECSW too. I am thinking more seriously about using a seperate system for phone support. Would it be better/easier to share data with another computer the same way you are doing it with your touchscreens instead of using two way macros? I thought my ecs.cfg was big at ~4300 lines. What takes so many lines? I just had what is probably a minor problem yesterday. I started ECSW and received the error F:tts.wav does not exist. I then changed to tts (maximized the window) and clicked on speak and the phrase that ecsw should have spoken came through fine. My ramdrive is F and is defined in setup. Can anyone tell me what is wrong? Thanks Dan Dubay On Mon, 22 Jun 1998, Michael David wrote: > Hi Daniel! > > On your phone-c record question: > You should be able to go to the items page, pick up the phone, which, of > course is plugged into the "phone" side of your Zoom Comstar modem, then hit > <F7>. You should then see the "Hit any key to begin recording." After you > hit any key, you should hear the beep in your ear and you should be > recording. Right? > > On your Redac question: > I have a few questions. When you set your Redac to "disconnected", does > your passes per second pick back up, or remain really slow? Do you have to > completely delete the item for your passes per second to pick up? > > I am surprised that ECS is missing phone rings, no matter how slow it is > running. Before I switched to ECSW, I was running ECST, and at one point I > was down to five passes per second. Even at that, ECST had no problem > seeing the phone rings and answering the phone. > > Currently running under ECSW, I get 12 passes per second, but I run ten > different interfaces through serial ports, three of which are Redacs. And, > My .CFG file is rather large: ~22,000 lines. > > Having said all that, I am running phone answering on a second computer > using ECST which is controlled from ECSW. This is only because I liked the > Bigmouth better than the Zoom for phone answering. All I have had time to > implement is the basics necessary for ECSW to tell ECST when it's time to > answer the phone, and for ECST to report back the call status after the call > is ended. > > When I am done playing with this Touchscreen stuff, I have plans to > implement local and remote phone sessions via ECST, with the macro values > fed back to ECSW. It should be fairly easy to do, if I can find the time. > :) > > > Cheers! > > Michael David > michael@michaeldavid.com > > -----Original Message----- > From: Daniel A. Dubay [mailto:ddubay@umich.edu] > Sent: Monday, June 22, 1998 5:54 PM > To: ecs-list > Subject: [ECS] Redac and phone interface c > > Am I doing something wrong when I try to record a phone-message-c? Do I > pick up the phone and then set the item to record? (Yes the phone is > plugged into the modem.) > > I also wondered what my options are regarding my redac. It slows my > system down so much that the phone answering does not work (cannot detect > rings) > 1)Mark, can you give me/us more control over polling? I don't think I > need to poll this device mare than 2-3x/sec. Or could ecs continue > running while buffering results as they come back from the redac? > 2)Are you recommending that I get rid of my redac? Do you recommend the > Home Vision or are alpha boards a good choice? > 3)I have been considering dedicating another computer to phone control > probably using phone interface a so I can maintain local phone sessions. > Is somebody else doing this? I think I would have the two systems > communicate by serial port. The only major drawback I can see would be > remote phone sessions. Does anyone have any opinion or advice? > > Thanks Dan Dubay > > > Date: Sat, 20 Jun 1998 16:11:34 -0700 > From: Mark Gilmore <markgilmore@cococo.net> > To: Dan Dubay <ddubay@umich.edu> > Subject: Re: Phone Interface and Redac > > Dan, there are no bugs that I am aware of related to phn-ifc-c, > but I forwarded your questions to ecs-list (yes, ALWAYS send > questions to ecs-list). > Also, always state which pgm you are using (ECS, ECST, or ECSW). > > The REDAC is a polled device, so what you are seeing is what > would be expected (ECS is constantly reading its status). > -- > Mark Gilmore > Omnipotence > http://ourworld.compuserve.com/homepages/mark_gilmore_2 > > > > > Hello Mark, > > Sorry it took me so long to get back to you. Do you prefer I send these > questions to you or the list? > > I have installed the Phone-Interface-C and I do not receive any errors > (ecsw). I have a couple of problems/comments: I can record a > phone-recording-c using a microphone and record/aux, but when I use the > record command I just get noise. Am I supposed to pick up the phone > handset > to make these recordings? Do I need to do something else? I am currently > using a Rockwell modem. FYI, the previous Zoom 56k modem I was using was > a > voice modem but did not have microphone nor speaker jacks. Are these > really > necessary? You might want to mention it in your manual. > > I think I have noticed a problem with the redac 16 programming both ecsw > and > ecst: (redac 16=plc-interface-2c): > > Passes/sec Passes/sec > Computer with redac without redac program > > Pentium 200 12 210 ecst > > pentium 200 12 210 ecsw > > P II 233 MMX 20 300+ ecsw > > Even if there are no items defined for the redac the results are the same. > This might not be a problem but my phone rings item doesn't work with the > redac on line as well as other items responding poorly. Is ecs waiting > for > the redac each event pass before resuming processing? Could this be > changed > or improved? > > Thanks! Dan Dubay >