Subject: From: Date:

Re: [ECS] Micro Redac Mark Gilmore Tue, 23 Jun 1998 20:02:34 -0700

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Dan, hundreds of customers (including myself) have been using
the REDAC and the ZOOM for many years now without the problems
you describe. ECS, ECST, nor ECSW can never be "too busy" to
service the phone. I suspect that you have a hardware conflict.
Also, what changed to trigger this problem ?

Daniel A. Dubay wrote:
> 
> Actually my redac works well and the TW523.  I have never replaced it in
> about 7 years of use.  I wonder if you have a problem with line spikes
> taking out your TW523 (like from a motor)?  My problem is that the redac
> is polled so frequently that ECS has little time to do anything else CPU
> intensive like answering the phone.
> 
> Dan Dubay
> 
> On Mon, 22 Jun 1998, Frank Herron  Charlotte NC wrote:
> 
> > Ref the Micro Radac not working, I would also say TW523 needs to be swapped
> > out.  I have gone through quite a few of those and now keep a spare on hand.
> > There is more electronics in there than you might think.  If all else fails I
> > will soon be selling my Micro Redac.  Hope your up by now.
> > Did your Micro Redac come with Diagnostics?  Have you tried runnin the Diags?
> > Frank
> >

-- 
Mark Gilmore
Omnipotence
http://ourworld.compuserve.com/homepages/mark_gilmore_2

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