Subject: From: Date:

Re: [ECS] ver 4 status? Wayne Wittenberg Sun, 08 Nov 1998 08:56:04 -0500

---

At 07:42 AM 11/8/98 -0800, Mark G wrote:
>I have been working 16 hour days for many weeks now on 4.0,
>after having spending some 80 hours on your $400 enhancement.
>I was under the false impression that you had a working copy
>when I started 4.0, and it was my mistake when I failed to
>properly backup the 3.4 code. So rebuilding 3.4 is NOT AN
>OPTION. The survival of this co. DIRECTLY depends on the
>successful release of 4.0. So I would ask that you give me
>a break and work WITH me by reporting any problems with 4.0.

I too have spent over 80 hours of MY time on beta testing the HAI stuff and
trying to get a working version of ECST (3.4 or 4.0).
Why don't Reddy & I just give up on getting the HAI working with ECST v3.4,
you refund our money (which was only $300 not $400), and I will go away
until 4.0 is released (or later).

FYI, because yesterday you said "ecst/ecsd will be included in tonight's
upload." I just downloaded another 1.4 meg, only to find the 11/5 versions
are still in place.  I am encountering the "matching parameters" problem
that I thought was fixed on 11/5.  That prevents ECST v4 from booting.

>Wayne Wittenberg wrote:
>> At 07:25 PM 11/7/98 -0800, Mark G wrote:
>> >ecst/ecsd will be included in tonight's upload.
>> 
>> I will give another beta version a try, maybe this ECST will boot.
>> 
>> >If you don't want to use beta software, use
>> >the released version until testing is complete.
>> 
>> I am TRYING to avoid using beta and/or v 4 stuff, but the last version of
>> 3.4 that has the software I paid for will NOT run in 'real' mode (only
>> 'lite' mode) and I cannot get any help.
>> 
>> >I have gone out of my way to rebuild/upload
>> >ECSD/ECST specifically for you.
>> 
>> Are you referring to v4 or v3.4?
>> Are you implying that you are doing ECST v4 strictly for me?
>> If you are doing ECST  v4 strictly for me, please stop and lets fix v3.4.
>> I understand the desire to move forward, but you cannot abandon your
>> existing users that need stable software.  I was never given any hint that
>> the HAI software would never be released in v3.4.  If that was the plan,
>> then why did I pay for HAI support in v3.4 6 weeks ago?
>> Why won't the 10/2/98 ECST v3.4 run in real mode?
>> I reported this to you a month ago!
>> 
>> >Wayne Wittenberg wrote:
>> >> Is anybody RUNNING ECST ver 4?
>> >> or are you all playing with the win version?
>> >>
>> >> Is anybody else even testing it (ECST v4) besides me?
>> >> It appears I am being FORCED to run my house with beta software if I
want to
>> >> use the HAI thermostat software that I paid for.
>> >> So far I cannot even get it to boot, much less trust it to run the house!

   waynew 'at' magicnet 'dot' net,   Orlando, FL
   http://www.magicnet.net/~waynew

---