Subject: From: Date:

Re: [ECS] Vive Caller ID error ? Wayne Wittenberg Sat, 25 Jul 1998 15:54:01 -0400

---

At 11:59 PM 7/24/98 -0500, Reddy wrote:
>I have been using the Vive Caller ID unit attached to my ECS machine for a
>couple years, with no complaints.
>When somebody has called from out of state, it would simply say "Out-of-area
>number" on ECS. I assumed that the number was blocked somewhere along the
>line.
>As you know, I just installed a new Panasonic PBX with Caller ID also.
>However the Panasonic is reporting numbers for all those "Out-of-area
>numbers" !!!  And they are correct numbers !! For the same calls !!
>So what gives ? Why is the Vive giving me bad info, and the Panasonic able
>to properly detect the number?
>Anybody else noticed this behavior?

  I hadn't noticed it until now, but I can confirm the behavior with
DIFFERENT hardware!  I have an old International Micropower (?) caller ID
unit that I have been using for years.  I recently added a stand-alone
display unit when we added call-waiting with caller ID to our service.  That
unit will display some 'out-of-area' calls with a number and some without a
number.  ECS *NEVER* shows the number with an out-of-area call, my log shows
an 'O' in place of the number.  As I recall this item was created per Marks
suggestion as a way to assign a state to out-of-area calls, therefore
enabling other events to handle the call as a special case.  This scheme was
probably devised before CID with name was available.
  I *suspect* that ECS must match the incoming CID name to my CID
out-of-area item and ASSIGN the '0' in place of the number.
  Mark, can you confirm my theory?  Can anything be done with out-of-area
(and possibly PRIVATE) calls to allow the number to come thru?

c'ay,
Wayne

   waynew 'at' magicnet 'dot' net,   Orlando, FL
   http://www.magicnet.net/~waynew

---