Subject: From: Date:

Re: [ECS] Vive Caller ID error ? Mark Gilmore Sun, 26 Jul 1998 10:45:09 -0700

---

wayne, reproduce problem with debug and capture on, and email
me cpt.tmp.

Wayne Wittenberg wrote:
> 
> At 11:59 PM 7/24/98 -0500, Reddy wrote:
> >I have been using the Vive Caller ID unit attached to my ECS machine for a
> >couple years, with no complaints.
> >When somebody has called from out of state, it would simply say "Out-of-area
> >number" on ECS. I assumed that the number was blocked somewhere along the
> >line.
> >As you know, I just installed a new Panasonic PBX with Caller ID also.
> >However the Panasonic is reporting numbers for all those "Out-of-area
> >numbers" !!!  And they are correct numbers !! For the same calls !!
> >So what gives ? Why is the Vive giving me bad info, and the Panasonic able
> >to properly detect the number?
> >Anybody else noticed this behavior?
> 
>   I hadn't noticed it until now, but I can confirm the behavior with
> DIFFERENT hardware!  I have an old International Micropower (?) caller ID
> unit that I have been using for years.  I recently added a stand-alone
> display unit when we added call-waiting with caller ID to our service.  That
> unit will display some 'out-of-area' calls with a number and some without a
> number.  ECS *NEVER* shows the number with an out-of-area call, my log shows
> an 'O' in place of the number.  As I recall this item was created per Marks
> suggestion as a way to assign a state to out-of-area calls, therefore
> enabling other events to handle the call as a special case.  This scheme was
> probably devised before CID with name was available.
>   I *suspect* that ECS must match the incoming CID name to my CID
> out-of-area item and ASSIGN the '0' in place of the number.
>   Mark, can you confirm my theory?  Can anything be done with out-of-area
> (and possibly PRIVATE) calls to allow the number to come thru?
> 
> c'ay,
> Wayne
> 
>    waynew 'at' magicnet 'dot' net,   Orlando, FL
>    http://www.magicnet.net/~waynew

-- 
Mark Gilmore
Omnipotence
http://ourworld.compuserve.com/homepages/mark_gilmore_2

---