Subject: From: Date:

Re: [ECS] Phone line with PBX stephens.west.net Thr, 25 Feb 1999 07:11:49 +700

---

 Hi Mark:
  I'm sorry not to be clear. I've created an event that starts a Phone-Call
 by setting it to call. The following line reads...

   Text-Item   Set  SPEAK->PC:HS

  It is this item that triggers the error message. Thinking about it, I
  suspect I'm to blame, as the modem is plugged to station side of
  the phone switch, NOT line side, so the modem might not see a dial tone.
  I tried another comm program and got the same error, so the problem
  probably isn't at your end. I'm going to try and bypass the PBX and see
  if this doesn't help, and will keep you advised.
   Could you clear something up for me? When I had the BigmOuth installed,
  I ran the phone line from the wall to the line side of the BigmOuth, and
  then ran the jack marked phone on the back of the BigmOuth to the station
  side of my PBX. Is it possible that the modem doesn't like this routing?
   By the way, I'm using a Zoom 14.4, so I am pretty sure that the Rockwell
  chipset commands are supported.
  Thanks for your help.
  Don

On 1999-02-25 ecs-list@netbloc.com said:
   >Don, I am confused -
   >We ARE setting a TEXT Item to SPEAK->PC:HS, right ?
   >How is that related to a PHONE-CALL Item ?
   >If you get the VTX error when doing so, that would imply
   >that your modem is not based on the ROCKWELL-VOICE chipset.
   >But if not, you should have never been able to play ANY sound
   >thru the modem. So again, I am confused.
   >Don wrote:
   >> Mark:
   >>   Please disregard the previous message below. I hadn't cleared
   >>the Message  Item field in the Phone-Call Item. I have done that
   >and I get a ERROR Msg; >
   >>       Modem Error Responding to "AT#VTX"
   >> and the text message that I set up to speak->PC:HS doesn't speak.
   >> Thanks;
   >> Don

---