Subject: From: Date:

ECS not responding Mark Sekelsky Wed, 19 May 1999 21:12:36 -0500

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Mark,

Shortly after installing the lasted beta of ECS I got a phone call from
Out-of-area.  During my phone event ECS locked up.  It would not respond to
anything (no keys, mouse, etc.)  I had to shut it down via Control/Alt/Del.
Since then I have not had another out-of-area call (or any call for that
matter).  So at this point I have not replicated the problem (the wife is in
bed so I cant try and do it now). The errors in the ecs.log were:

0006 O 05/19  5:20 PM:Call from Out-of-area
0007 O 05/19  5:21 PM:TTSA tmo (Item "Text-a") (FL_SQ_WV_SRV)
0008 O 05/19  5:21 PM:Wave device is busy (Item "Text-a")
0009 O 05/19  5:21 PM:Wave device is busy (Item "Text-a") ("Phone Service"
line 135)

The section of the event that executes was:

|	BEGINIF    Somebodies home     Is         On
|	If         		Caller-ID-C        	 Is Not Now 	None
|	And      	 Known phone caller  	Is         		False
|	And       	Caller-ID-C         	Is         		CID: Out of area
|	Then      	 Text-a              	T1<-T1     	Msg:Phone call from
|	Then      	 Text-a              	Set        	<Space>
|	Then       	Text-a              	T1/A<-T1   	Caller ID: Name
|	Then       	Text-a              	Set        	Speak/W->VC
|	ENDIF

The line with Speak/W->VC is line 135 (see ecs.log).  ECS *Did* announce the
caller.  ECS did NOT answer the phone (logic to answer is in another part of
the event).

I don't know if this will ever happen again, but thought the errors may
provide some clue to you.

Mark S

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