Subject: From: Date:

Phone message recording problem Mark Sekelsky Wed, 2 Jun 1999 17:16:27 -0500

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Mark,

I have had a new problem crop up that to the best of my knowledge happened
within the last couple of beta versions.  However, I really have no way of
knowing when it really started.

My wife called  the other day when I wasn't home.  I could see that she
called, but was surprised that she left no message.  I called her back and
she informed me that she did leave a message.  The next day the same thing
happened.  I thought that perhaps she was talking in to low of a voice or
backspace something so I backspace set the parameter to one in my
phone-interface-c item.  I also verified that there was no problem with my
event, or my phone answer item.

I had her call me from work so I could listen to what was happening.  ECS
answered the call and played the appropriate message.  However, very shortly
after she began talking, a T T S spoke "Goodbye. " I had her call again, and
this time she could leave a message just fine.

I have since found two other occasions where people tell me that they have
left a message yet there is no message.  I have also scoured through the ECS
directory in case the message was there but just not being seen by ECS.

I have tried calling myself several times but have been unable to replicate
this.  For all I know this is been an issue for months.  Short of continuing
to call myself until I can get this replicated while running in debug mode,
do you had any trouble shooting suggestions?

Mark S

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