Subject: From: Date:

Re: [ECS] Phone message recording problem Mark Gilmore Wed, 02 Jun 1999 15:47:36 -0700

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Mark,
I think what is happening here is that the
modem thinks it hears a DTMF tone (common when
females are speaking), which causes ECS to
abort recording. This happened with my Mom
just last night. I think 4.0 did NOT abort on
DTMF for this reason. I will investigate now.

Mark Sekelsky wrote:
> 
> Mark,
> 
> I have had a new problem crop up that to the best of my knowledge happened
> within the last couple of beta versions.  However, I really have no way of
> knowing when it really started.
> 
> My wife called  the other day when I wasn't home.  I could see that she
> called, but was surprised that she left no message.  I called her back and
> she informed me that she did leave a message.  The next day the same thing
> happened.  I thought that perhaps she was talking in to low of a voice or
> backspace something so I backspace set the parameter to one in my
> phone-interface-c item.  I also verified that there was no problem with my
> event, or my phone answer item.
> 
> I had her call me from work so I could listen to what was happening.  ECS
> answered the call and played the appropriate message.  However, very shortly
> after she began talking, a T T S spoke "Goodbye. " I had her call again, and
> this time she could leave a message just fine.
> 
> I have since found two other occasions where people tell me that they have
> left a message yet there is no message.  I have also scoured through the ECS
> directory in case the message was there but just not being seen by ECS.
> 
> I have tried calling myself several times but have been unable to replicate
> this.  For all I know this is been an issue for months.  Short of continuing
> to call myself until I can get this replicated while running in debug mode,
> do you had any trouble shooting suggestions?
> 
> Mark S

-- 
Mark Gilmore
Omnipotence (ECS Home Automation Software)
omnip@usit.net
http://www.usit.com/omnip

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