Subject: From: Date:

Phone-Answer item problem? Michael David Mon, 12 Jul 1999 13:41:15 -0400

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Hi Mark!

I am trying to use a .wav file for a phone answer item, and I am having
problems:

Here's all the pertinent info:

ECS version: 4.1.002 (according to ECS.HTM)

Relevant Items:

|Item:Generic Answer            Type:Phone-Answer
Acc:Owner/Owner
|	Initial State:(none)                                    Backup:No
|	Message Item :Generic Greeting
|	Default Rec ?:Yes

|Item:Generic Greeting          Type:Voice-Recording-C
Acc:Owner/Owner
|	Initial State:(none)                                    Backup:No
|	File         :GenericGreeting.WAV

*Note: "GenericGreeting.WAV does exist, and can be played from the item page
by clicking the "Play" Button

Relevant Event lines:

|	If         Phone Rings         Is GE Now  Answer Ring Count
|	Do         Generic Answer      Set        Answer

Description:
When the state of Generic Answer is set to "Answer", I get the error message
below, and the GenericGreeting recording is not played through
Phone-Interface-C.

Error Message(s):
1:31:45 Converting TTS.WAV to SQPC0.RPC
1:31:45 Conversion Complete
1:31:45 ERROR:File "SQPC0.RPC" does not exist (Item "Generic Answer")

Cheers!

Michael David
michael@michaeldavid.com

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