Subject: From: Date:

Re: [ECS] Phone-Interface-(X) -Reply Judson Gary Mull Tue, 28 Dec 1999 20:02:43 -0500

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I believe ECS should have a robust voice solution.  There could be a robust
voice solution or the present voice modem option so that one could have two
options.  If we can not develop this on ECS then maybe we can do so on ACE
with Dan.  I would already be on a different option had the ESI voicemail
board I found worked.

   Gary

At 12:32 PM 12/28/1999 -0500, you wrote:
>A good place to start is the web site www.exceletel. They offer a nice
>set of active-x controls. You might also want to check out
>www.mediaphonics.com. They sell an excellent TAPI compliant voice
>board that Exceletel highly recommends. They are working on a 2 port
>version of this card.
>
>I believe a robust voice solution demands a true voice card not a voice
>modem serving both voice and traditional modem services. So maybe
>we are talking about two different solutions. 
>
>I'm relatively new to ECS and have only been using the telephony
>features for about a month, but so far it seems to work as well as a
>voice modem is capable of. I am using an old 33.6 phone-blaster card.
>(I am not using this modem to dial and retreive internet data)
>
>I am also a ACE user and have been pursuing a true voice solution from
>it's developer. Ultimately I believe that's the type of environment
>(distributed) a good voice solution needs to work well in. Currently I have
>ACE buttons on my touchscreens that monitor ECS for number of new 
>messages and callerid info. I also have a button that permits me to play
>back any new messages from any ACE client.  ECS also sends a text
>screen pop with callerid info to all of my ACE clients when a call comes
>in. I am quite happy with it's current level of functionality. 
>
>Yes I am interested but I am also concerned about the general ECS user
>being somewhat put off by the high costs. Any other comments on the
>cost. Assuming a minimum of $300 for a good voice card. 
>
>Brad
>
>
>
>>>> Don Stephens <donstephens@101freeway.com> 12/25/99 11:08am
>>>>
>Several of the members of this group want to approach Mark with a
>proposition stating  that we would like a more robust phone interface,
>and
>that we would consider purchasing the board for him, plus perhaps
>fiscal
>aid. I don't know what is out there as far as phone boards, but there
>seems
>like Dialogic and many others have interfaces that might do what we
>want. Of
>course, that begs the question...What DO we want? I'm willing to start
>the
>ball rolling, but I don't want to approach Mark until we have a solid idea
>of what everyone wants.
> Personally, I could live with a phone-interface that does what the
>Phone-Interface-C is suppose to do, but more is better. What do you
>think?
>Don
>
>
>

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