Subject: From: Date:

Re: [ECS] Phone-Interface-(X) -Reply Don Stephens Tue, 4 Jan 2000 09:36:56 -0800

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Hi Brad:
 Sorry not to get back to you earlier, but for some reason I just found your
message. Will keep you advised.

Don
----- Original Message -----
From: "Brad Chamberlain" <bchamberlain@lmberry.com>
To: <ecs-list@netbloc.com>
Sent: Tuesday, December 28, 1999 9:32 AM
Subject: [ECS] Phone-Interface-(X) -Reply


> A good place to start is the web site www.exceletel. They offer a nice
> set of active-x controls. You might also want to check out
> www.mediaphonics.com. They sell an excellent TAPI compliant voice
> board that Exceletel highly recommends. They are working on a 2 port
> version of this card.
>
> I believe a robust voice solution demands a true voice card not a voice
> modem serving both voice and traditional modem services. So maybe
> we are talking about two different solutions.
>
> I'm relatively new to ECS and have only been using the telephony
> features for about a month, but so far it seems to work as well as a
> voice modem is capable of. I am using an old 33.6 phone-blaster card.
> (I am not using this modem to dial and retreive internet data)
>
> I am also a ACE user and have been pursuing a true voice solution from
> it's developer. Ultimately I believe that's the type of environment
> (distributed) a good voice solution needs to work well in. Currently I
have
> ACE buttons on my touchscreens that monitor ECS for number of new
> messages and callerid info. I also have a button that permits me to play
> back any new messages from any ACE client.  ECS also sends a text
> screen pop with callerid info to all of my ACE clients when a call comes
> in. I am quite happy with it's current level of functionality.
>
> Yes I am interested but I am also concerned about the general ECS user
> being somewhat put off by the high costs. Any other comments on the
> cost. Assuming a minimum of $300 for a good voice card.
>
> Brad
>
>
>
> >>> Don Stephens <donstephens@101freeway.com> 12/25/99 11:08am
> >>>
> Several of the members of this group want to approach Mark with a
> proposition stating  that we would like a more robust phone interface,
> and
> that we would consider purchasing the board for him, plus perhaps
> fiscal
> aid. I don't know what is out there as far as phone boards, but there
> seems
> like Dialogic and many others have interfaces that might do what we
> want. Of
> course, that begs the question...What DO we want? I'm willing to start
> the
> ball rolling, but I don't want to approach Mark until we have a solid idea
> of what everyone wants.
>  Personally, I could live with a phone-interface that does what the
> Phone-Interface-C is suppose to do, but more is better. What do you
> think?
> Don
>
>
>

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