Subject: From: Date:

Re: [ECS] Problem with 4.2.008 and phone-interface-c Mark Gilmore Mon, 17 Jan 2000 20:37:23 -0500

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Hi Mark,
"ANSWER ALREADY ACTIVE" denotes that your Event is
attempting to answer the phone TWICE.
Granted, there may be a bug in my attempt to
recover from this error (which I will look at),
but you need to correct your Event.
-- 
Mark Gilmore
Omnipotence (ECS home automation software)
http://www.usit.com/omnip
423-745-0026


Mark Sekelsky wrote:
> 
> Mark,
> 
> As you may recall I reported a problem to you that I was having with
> phone-interface-c when all the TVL stuff was in beta.  I sent you debug
> files and you felt that the issue was likely to be on my end.  I have
> continued to have issues despite trying a number of remedies.  Here is the
> issue and what I have learned:
> 
> First, a section from ecs.log:
> 
> 0049 O 01/17  9:50 AM:Call from Dr Koechley's office at 406-9441
> 004a O 01/17  9:50 AM:Answer already active (Item "Phone: Answer")
> 004b O 01/17  4:08 PM:Call from Out-of-area
> 004c O 01/17  4:09 PM:Answer already active (Item "Phone: answ. who ru")
> 004d N 01/17  7:00 PM:Modem busy (Item "Phone-interface-C")
> 004e N 01/17  7:00 PM:Modem busy (Item "Phone-interface-C")
> 
> When the problem starts I still get announcements for who is calling, but
> not messages can be recorded (see first two examples).  Eventually
> phone-interface-c stops all together and I don't even get announcements.
> 
> My phone-interface-c item does not respond (when this happens) to RESET.
> I have tried two different modems (the approved Zoom 14.4's) in two
> different slots.
> Other than switching modems I have made no hardware changes in nearly a
> year.
> Only ECS, ACE server and the radmin program run on this system.
> Running W98, first edition.
> Typically I simply reboot the computer to fix the issue.  Tonight I did it a
> little different.  I shut ECS down, then tried using the modem with
> HyperTerminal.  HT could use the modem just fine.  Next time I have the
> issue I will try setting phone-interface-c to "disconnected" in ECS, rather
> than shutting ECS down.
> 
> Mark S

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