Subject: From: Date:

RE: [ECS] Phone PB "skip" ? Michael David Tue, 18 Jan 2000 11:09:55 -0500

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Hi Guys!

I don't have this problem.  I wonder if it's because I'm running NT.  I do
seem to remember, back when I was running ECS under Win95, that I had some
problems of short audio drop-outs during the recording of phone greetings.
Is it possible that your drop-outs are actually recorded in to the sound
file, and this problem isn't happening during playback at all?

Cheers!

Michael David
michael@michaeldavid.com

-----Original Message-----
From: Bill Walters [mailto:wtwalters@home.com]
Sent: Tuesday, January 18, 2000 2:34 AM
To: ecs-list@netbloc.com
Subject: Re: [ECS] Phone PB "skip" ?


Mark,

I do have PHONE-BOX items defined, but they are not in use.... so shouldn't
have any effect.

I have never had any skipping on spoken TEXT items, only on pre-recorded
files (001.rpc, etc) that are spoken when played (such as Phone-Answer)

I'll load up the X.CFG you sent and do all that; will send you the results
tomorrow AM.

Bill

----- Original Message -----
From: Mark Gilmore <omnip@usit.net>
To: <ecs-list@netbloc.com>
Sent: Monday, January 17, 2000 7:41 PM
Subject: Re: [ECS] Phone PB "skip" ?


> Bill,
> This sounds just like Joe's problem.
> Do you have a COMSTAR ?
> When and how often does it skip ?
> NO sound should ever be skipped, regardless of disk
> access or CPU contention (the worst that should happen
> is a pause). Please re-create (hopefully by simply
> setting a TEXT Item to SPEAK->PC) with debug=1
> and email me ELG.TMP. tanx
>
> Regarding ther double-PB:
> I assume that you do NOT have a PHONE-BOX set for box #0 ?
> --
> Mark Gilmore
> Omnipotence (ECS home automation software)
> http://www.usit.com/omnip
> 423-745-0026
>
>
> Bill Walters wrote:
> >
> > Mark,
> >
> > I have something like that happening now, but attribute it to disk read
> > stuff....
> >
> > My phone-answer message is a recorded file.  When ECS answers, it plays
it
> > back but "skips" one word, just about in the middle of the recording...
The
> > recording goes something like this:  Hi, sorry we're not here to take
your
> > call.  Please leave your name, telephone number and a message, we'll get
> > back to you as soon as we can.
> >
> > What plays back is usually: "Hi sorry we're not here to take your call.
> > Please leave your naone number and a message, we'll get back to you as
soon
> > as we can."
> >
> > I attribute that problem to one of disk access.   I never had the
problem
> > using ram disk and will probably go back and see how to set that up when
> > other things are taken care of..
> >
> > On a related matter - my phone greeting (see above) plays once, pause,
plays
> > again, pause, beep.......
> > No one has said anything about it, but it is a little annoying to have
the
> > greeting play twice.
> >
> > Any suggestions??
> >
> > Bill
> >
> > ----- Original Message -----
> > From: Mark Gilmore <omnip@usit.net>
> > To: <ecs-list@netbloc.com>; Joe Rut <joerut@epix.net>
> > Sent: Monday, January 17, 2000 2:46 PM
> > Subject: [ECS] Phone PB "skip" ?
> >
> > > Has anyone ever seen playback (of any kind) thru the
> > > PHONE-INTERFACE-C modem "skips", whereby sound is missing
> > > (versus a pause or stutter) ?
> > >
> > > JOE R. is having this problem on 2 diff PCs with 2 diff
> > > COMSTAR modems. I can't re-create such a problem, never
> > > of heard of such a problem, and am totally stumped as to
> > > what could be causing such a problem.
> > >
> > > Theories, anyone ?
> > > tanx
> > > --
> > > Mark Gilmore
> > > Omnipotence (ECS home automation software)
> > > http://www.usit.com/omnip
> > > 423-745-0026
>

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