Subject: From: Date:

[ECS] ACE Playing Phone Messages -Reply Brad Chamberlain Thu, 27 Jan 2000 22:12:59 -0500

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David,

I've been using the following sendkey api commands  to control ECS
message playback from my ACE clients. Thes commands directly control
the ecs message playback module.

For example using the command:

ACES:Sendkeys:speak,%(d)   deletes message currently playing
ACES:sendkeys:speak,%(p)  Pauses playback
ACES:sendkeys:speak,%(n) goes to next message
ACES:sendkeys:speak,%(v) goes to previous message
ACES:sendkeys:speak,%(c) cancels playback                                          
ACES:sendkeys:speak,%(r) rewinds
ACES:sendkeys:speak,%(s) stops
ACES:sendkeys:speak,%(F) fast forwards

Also here is my ECS code logging my callerid and pushing it out to the
ACE client.

|Event:	Caller-ID			Called ?:No
|	BEGINIF	CID-C	  	Is Not Now	None
|	Then	CID-C			Set		Log
|	Then	CID-C			Set		Display
|	Do	cid-ace-scratch		Set		Re-Define Text
|	Do	cid-ace-scratch		Set		A
|	Do	cid-ace-scratch		Set		C
|	Do	cid-ace-scratch		Set		E
|	Do	cid-ace-scratch		Set		C
|	Do	cid-ace-scratch		Set		:
|	Do	cid-ace-scratch		Set		0
|	Do	cid-ace-scratch		Set		:
|	Do	cid-ace-scratch		Set		M
|	Do	cid-ace-scratch		Set		S
|	Do	cid-ace-scratch		Set		G
|	Do	cid-ace-scratch		Set		2
|	Do	cid-ace-scratch		Set		:
|	Do	cid-ace-scratch		Set		3
|	Do	cid-ace-scratch		Set		0
|	Do	cid-ace-scratch		Set		,
|	Then	cid-ace-scratch		T1/A<-T1	CID-Name
|	Then	cid-ace-scratch		Set		<Space>
|	Then	cid-ace-scratch		T1/A<-T1	CID-Number
|	Do	cid-ace-scratch		Set		Send->ID:A
|	Then	text scratch		T1<-T1		CID-Name
|	Then	text scratch		Set		<Space>
|	Then	text scratch		T1/A<-T1	CID-Number
|	Then	text scratch		Set		<Space>
|	Then	text scratch		T1/A<-Stt	Time
|	Then	text scratch		Set		<Space>
|	Then	text scratch		T1/A<-Stt	Day
|	Then	Log_telephone		Set		text scratch
|	Then	CID-C			Set		None
|	ENDIF
|	End

Good Luck,

Brad

>>> "David Kindred" <david_kindred@iname.com> 01/27/00 09:56pm >>>
Guys,

I know this was touched on back in February, but don't know if one of
you
has done something clever. Can you use ACE to control the playback of
phone
messages?

It seems that you can set the item "Speak-Messages" to a value of 20
(Play),
but that's about it. Looks like all the messages then play, with no way to
interrupt them from ACE. (Actually, I don't hear audio when I do this, but
ECS is bringing up the WAV playing dialog.)

The thought back in February was that ECS wouldn't process any new
ACE
commands until the first was done, has this changed? I can use a PLC
console
to Play/Interrupt Playback of messages. Should ACE control be any
different?

Michael, are you doing anything like this?

--David

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