Subject: From: Date:

Re: [ECS] Remote Phone Sessions joerut.epix.net Mon, 31 Jan 2000 11:33:15 -0500

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Hello Scott

One more thing. You said you waited until the answer message ENDED. You
should push the # key DURING the message.

Later 
Joe Rut


> My system has been taking messages and paging me for some time now, and I
have
> been happy with it.  SO,... I decided to expand a little. (We see
trouble
> brewing already).  I wanted to setup the system so I can receive my
messages
> from afar.  I setup an item called Phone_Access_PW and put in a four digit
code
> number for the password, and set the session to remote phone.  Then I
called and
> left a message, and called back and after the announcement ended and the
> recording started, I pushed the # key.  The system does nothing.  I get
no
> announcements, or questions for a password.  I noticed that macro 11 will
play
> the messages back, but I am real confused.  I tried #11 and 11#, and
> #(accesscode) and (accesscode)#, and then finally the system says
"goodbye" and
> hangs up.  I have not referenced the new item "Phone_Access_pw" in any
event.
> Is this my problem?  Do any of you use this function?
> 
> Let me know if I am doing anything obviously wrong.  I have not done any
more
> troubleshooting other than looking at the items and events.  It looks like
the
> real decisions are handled in the "Remote Phone" part of the ecs code.  So
any
> help would be appreciated.  I did not see any changes in the phone session
icons
> in the phone group screen when pushing buttons on  the cell phone while
calling
> in.
> 
> Thanks,
> Scott.
> 
 

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