Subject: From: Date:

Re: [ECS] NAPCO Support Jschwartz Fri, 4 Feb 2000 17:04:38 -0500

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Dear Mark:
I just purchases the ECS standard. One of the main reasons I bought  ECS was
the Napco interface
Thanks for a great product

joe
jjsmd@concentric.net
----- Original Message -----
From: "Mark Gilmore" <omnip@usit.net>
To: <ecs-list@netbloc.com>
Sent: Friday, February 04, 2000 3:07 PM
Subject: Re: [ECS] NAPCO Support


> How long did it take me to integrate the NAPCO ?: >40 hours
> How much was I paid for this effort: $120
> How much did I charge ECS customers for this support ?: $0
> How many additional sales has this support generated ?: 0
> That comes to about $3/hour.
> Perhaps I should spend another week researching/documenting
> the intimate details of every NAPCO status message.
> --
> Mark Gilmore
> Omnipotence (ECS home automation software)
> http://www.usit.com/omnip
> 423-745-0026
>
>
> Bill Walters wrote:
> >
> > I just spoke with the security dealer where I got my Gemini 3200 panel.
He
> > said that the HA kid has no documentation as to protocal, etc of the
panels.
> > That NAPCO does not provide any documentation to end-users on their Home
> > Automation interface.  They do (did?) provide a Home Automation
"Developers"
> > information package for software developers.  Their (NAPCO's) logic is
that
> > if they provide such documentation to developers, who integrate support
into
> > their package, then the end user doesn't have to worry about anything.
Not
> > so for us ECS users.
> >
> > At any rate, he has already contacted NAPCO and requested this
"Developers
> > information package" (whatever that is).  He said that when he got it,
he'd
> > copy it and send me a copy.....  however long that takes.
> >
> > I'm off on a 3 day trip and will return Sunday PM.
> >
> > Bill
>

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