Subject: From: Date:

Re: [ECS] Remote Phone Session Dies Mark Gilmore Sat, 12 Feb 2000 08:49:09 -0500

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Gary,
This sounds like a hardware or cfg problem.
Please copy EXAMPLE.CFG to X.CFG, def the COM port
of your PHONE-INTERFACE Item, and re-test.
If it works, we know we have a cfg problem.
Otherwise, it's probably a modem failure.
Has anything changed which could have triggered this problem ?
-- 
Mark Gilmore
Omnipotence (ECS home automation software)
http://www.usit.com/omnip
423-745-0026


J Gary Mull wrote:
> 
> Exact error message reported by ECS:
> 
> ERROR:Modem ERROR resp to "AT#VTX" (Item Remote Phone Sess")
> 
> Detailed (step-by-step) instructions on how to reproduce problem:
> 
> Call ECS from a remote phone.  Press # during the playback message and ECS
> holds for about 30 seconds then hangs up instead of allowing one to perform
> Remote phone session, retrieving messages, changing the state of an item.
> 
> 
> Item definition related to the problem:
>         Type   :Remote Phone Session
>         Initial State: (none)
>         Backup :No
>         Session:  Remote Phone
>         Voice Help ?: Yes
>         Prmop Port: None
>         Rsp-Delay/TMO: 200/30
>         Access r/w:  User/Owner
> 
> Name/model of the device related to problem:
>         Modem Zoom VFP 14.4
> 
> Other pertinent details (please be VERY specific):
>         ECS ver 4.2.009
> 
> The first thing that started happening was there was a hit and miss in
> receiving touch tones from a remote phone now after one hits the # key it
> just quickly drops the line!
> 
>  Hurrumph!
> 
>       Gary
> jgary@atl.mindspring.com   Gary at Home
> jgmull@us.ibm.com          Gary at Work

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