Subject: From: Date:

Re: [ECS] Remote Phone Session Dies J Gary Mull Sun, 13 Feb 2000 13:33:50 -0500

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Thanks Mark - Once I moved the Phone-Interface above the Button item all is
well!



At 08:49 AM 2/12/00 -0500, you wrote:
>Gary,
>This sounds like a hardware or cfg problem.
>Please copy EXAMPLE.CFG to X.CFG, def the COM port
>of your PHONE-INTERFACE Item, and re-test.
>If it works, we know we have a cfg problem.
>Otherwise, it's probably a modem failure.
>Has anything changed which could have triggered this problem ?
>-- 
>Mark Gilmore
>Omnipotence (ECS home automation software)
>http://www.usit.com/omnip
>423-745-0026
>
>
>J Gary Mull wrote:
>> 
>> Exact error message reported by ECS:
>> 
>> ERROR:Modem ERROR resp to "AT#VTX" (Item Remote Phone Sess")
>> 
>> Detailed (step-by-step) instructions on how to reproduce problem:
>> 
>> Call ECS from a remote phone.  Press # during the playback message and ECS
>> holds for about 30 seconds then hangs up instead of allowing one to perform
>> Remote phone session, retrieving messages, changing the state of an item.
>> 
>> 
>> Item definition related to the problem:
>>         Type   :Remote Phone Session
>>         Initial State: (none)
>>         Backup :No
>>         Session:  Remote Phone
>>         Voice Help ?: Yes
>>         Prmop Port: None
>>         Rsp-Delay/TMO: 200/30
>>         Access r/w:  User/Owner
>> 
>> Name/model of the device related to problem:
>>         Modem Zoom VFP 14.4
>> 
>> Other pertinent details (please be VERY specific):
>>         ECS ver 4.2.009
>> 
>> The first thing that started happening was there was a hit and miss in
>> receiving touch tones from a remote phone now after one hits the # key it
>> just quickly drops the line!
>> 
>>  Hurrumph!
>> 
>>       Gary
>> jgary@atl.mindspring.com   Gary at Home
>> jgmull@us.ibm.com          Gary at Work
>
jgary@atl.mindspring.com   Gary at Home 
jgmull@us.ibm.com          Gary at Work

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