Subject: From: Date:

Re: [ECS] Programming and Phone Question Don Stephens Wed, 1 Mar 2000 07:29:39 -0800

---

Hi Scott:

I can try to give you directions on some of your questions...see below

Don
----- Original Message -----
From: "Scott Danks" <sdanks@ci.tulsa.ok.us>
To: <ecs-list@netbloc.com>
Sent: Wednesday, March 01, 2000 7:19 AM
Subject: Re: [ECS] Programming and Phone Question


I have had a few hours to get enthrawled in the ECS events lately, and I
have some questions for you guru's.

Question 1:

Is there a built in way to play a specialized greeting based on caller Id.?

I am operating under the assumption that I have to write my own but the
toolsa re there.  So, I got it to work by patching the "phone service"
event, and playing a different wav file based on the callerid.  The problem
is I have to patch the event everytime I have a new callerid to setup.  SO,
I thought I would make an event that reads a text file and parses it for the
callerid lookup and associated wav file (or .RPC) file to play and if it
does not find one, play the normal greeting. . . .

I created text items to correspond to my CID list. Cumbersome but it works
I then associate the text name with the CID # and build a greeting from
that.

Question 2:

Has anyone already done this? I may be making it harder than it is (Mark
probably has this done already and it may be internal to ecs)

Question 3:

Mine is ALMOST working.  BUT, I can't figure out how to set a text variable
to nothing to clear it.  I tried copying a <NUL> to the variable and that
did not work, the text variable I build looks like this when trace is turned
on:  "<NUL>918-835-xxxx".  When setting it to a value it just seems to
append on the text line.  I should probably learn how to do this even if one
of you has a routine I can use so I will know how to do this in later
events.

BTW, the way I set it to <NUL> is:

text-char      set      <NUL>
text-string    t1/a<-stt

Is Text-char a text item? If so then set it to Re-define
I'm unclear on your second line
Question 4:

Could it be that my remote phone stuff is not working because I'm using an
"answer/w"?  Does that stop it from figuring out what macros, etc. are
coming in?

I don't know

Any ideas whould be helpful.  If I can make this work and no one is using
one I will be happy to share the events, as usual.

Scott Danks

---