Subject: From: Date:

Re: [ECS] futurestandard.com Jay Heyl Mon, 06 Mar 2000 22:14:10 -0800

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You should write back thanking him for his kind offer of a free Hooked on
Phonics.  As a representative of a business he made an offer.  If you
accept the offer he's legally obliged to carry through with it.  In this
case you could easily argue that you thought it was their way of making up
for the hassle.  

Here's your chance to get even for all the crap they've put you through.


At 10:43 03/06/00 -0800, you wrote:
>I would strongly advise against doing business with these people, they have
>had my order for MONTHS promished shipping and then not followed thru, not
>returned e-mail or phone calls and blamed the delays on X-10 which I later
>discovered was NOT the case. They thenrespond with this kind of attitude.
>The Ocelot is a great piece of equipment, ADI's choice of distributers
>apparently is not as well thought out.
>
>-----Original Message-----
>From: Brian Karas [mailto:brian@futurestandard.com]
>Sent: Monday, March 06, 2000 11:11 AM
>To: Charles Fox
>Subject: RE: Your order placed @ futurestandard.com
>
>
>Your order has been cancelled.  If you like, we'll send you a free copy of
>Hooked on Phonics, it might help you with your grammar.
>
>At 08:42 AM 3/6/00 -0800, you wrote:
>>Well its been two week
>>
>>You also never responded to my request for status
>>
>>Please cancel this order, your a poor excuse for e-business
>
>
>Brian Karas - Future Standard Systems, Inc.
>http://www.futurestandard.com
>brian@futurestandard.com

  -- Jay

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