Subject: From: Date:

Re: [ECS] futurestandard.com Steve Rauco Tue, 7 Mar 2000 04:16:02 -0800 (PST)

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Or you can simply forward that e-mail to his superior and show what their
customer support staff is up to.


On Mon, 06 Mar 2000 22:14:10 -0800, ecs-list@netbloc.com wrote:

>  You should write back thanking him for his kind offer of a free Hooked on
>  Phonics.  As a representative of a business he made an offer.  If you
>  accept the offer he's legally obliged to carry through with it.  In this
>  case you could easily argue that you thought it was their way of making
up
>  for the hassle.  
>  
>  Here's your chance to get even for all the crap they've put you through.
>  
>  
>  At 10:43 03/06/00 -0800, you wrote:
>  >I would strongly advise against doing business with these people, they
have
>  >had my order for MONTHS promished shipping and then not followed thru,
not
>  >returned e-mail or phone calls and blamed the delays on X-10 which I
later
>  >discovered was NOT the case. They thenrespond with this kind of
attitude.
>  >The Ocelot is a great piece of equipment, ADI's choice of distributers
>  >apparently is not as well thought out.
>  >
>  >-----Original Message-----
>  >From: Brian Karas [mailto:brian@futurestandard.com]
>  >Sent: Monday, March 06, 2000 11:11 AM
>  >To: Charles Fox
>  >Subject: RE: Your order placed @ futurestandard.com
>  >
>  >
>  >Your order has been cancelled.  If you like, we'll send you a free copy
of
>  >Hooked on Phonics, it might help you with your grammar.
>  >
>  >At 08:42 AM 3/6/00 -0800, you wrote:
>  >>Well its been two week
>  >>
>  >>You also never responded to my request for status
>  >>
>  >>Please cancel this order, your a poor excuse for e-business
>  >
>  >
>  >Brian Karas - Future Standard Systems, Inc.
>  >http://www.futurestandard.com
>  >brian@futurestandard.com
>  
>    -- Jay





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