Subject: From: Date:

ECS Phone J Gary Mull Fri, 31 Mar 2000 22:34:39 -0500

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I have been having troubles with ECS phone answering and maybe some of you
can help.


I have three phone mail boxes.  The outgoing message which plays says to
press 1, 2, or O to leave a message.

What occurs is ECS will not respond to any buttons pressed until the
message is played for the third time.  Is this normal.  Most people hang up
after they try pressing a button two or three times.  Many of my friends
and even the doctor's office tell me they are unable to leave a message.

It is either find a quick solution or I move the telephone answering back
to the ole answering machine as I am missing to many important calls.  I
have a Zoom 14.4 modem and it has always responded in this manner.  I can
call in from outside and it recognizes the # key and other buttons I press
ok, it is simply in leaving a phone message that this does not occur.  I
tried changing the message to "Please leave a message at the tone," and it
is repeated three times before the beep!

     Gary

       
jgary@atl.mindspring.com   Gary at Home 
jgmull@us.ibm.com          Gary at Work

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