Subject: From: Date:

RE: [ECS] Phone problems A.J. Griglak Wed, 21 Jun 2000 09:05:39 -0400

Wed, 21 Jun 2000 09:05:39 -0400

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The only thing that shows up in the message log is:

xx:xx AM: Call from Joe Blow at 123-456-7890
xx:xx AM: Phone Msg #xxxxxx from Joe Blow at 123-456-7890 - Time limit
reached

No error is reported on playback - I've attached a wave file of one of the
"messages."

I haven't made any changes to the Phone Service from EXAMPLE.CFG in terms of
taking calls, recording messages, etc.  I've only changed the delivery of
the messages.

Thanks!
-=A.J.

-----Original Message-----
From: Mark Gilmore [mailto:omnip@usit.net]
Sent: Wednesday, June 21, 2000 8:44 AM
To: ecs-list@netbloc.com
Subject: Re: [ECS] Phone problems


A.J.,
I have NO idea what could cause this.
Are we SURE that ECS has logged no error msg ? Check LOG.
And are we also SURE that no err is being reported on playback ?
Click the ECS message line dropdown to see if it scrolled off.
This would explain why it is not being acknowledged ad "played".
Did this problem just start occurring ?
If so, what changed ?
You may want to restore the original PHONE SERVICE Event from
EXAMPLE.CFG (under the assumption that something has been changed
which is causing the problem).

To play ALL phone messages, either add another macro or
change the one that does the playback (see MACRO VALUE Event).
--
Mark Gilmore
Omnipotence (ECS home automation software)
http://www.usit.com/omnip
423-745-0026
Hours: Mon-Sat, 9AM-8PM/EST


> "A.J. Griglak" wrote:
>
> I'm having another problem with the phone service event.  Occasionally
> (sometimes twice a day, sometimes twice a week) when callers leave
> messages and then hang up, ECS doesn't acknowledge the phone being
> hung up, and the message records until the timeout is hit.  When I
> then playback the message, it plays a very brief squeal, and then says
> "Playback complete."  However, the message is never acknowledged as
> being played - i.e. in another 5 minutes, "you have new phone
> messages"  At first, I thought that the callers were simply hanging up
> without leaving a message, but today my wife called, and I know she
> left a message - however, I can't even play it.  Has anyone seen this,
> or can help me fix it?
>
> Also, is there anyway to play previous listened to messages through a
> remote phone session?
>
> BTW, I solved the ECS voice mail / fax on the same machine - sort of.
> I joined www.faxpc.com and receive faxes via email.

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