Subject: From: Date:

Re: [ECS] Phone problems Mark Gilmore Wed, 21 Jun 2000 12:19:19 -0400

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What is "changing the delivery of messages" ??
-- 
Mark Gilmore
Omnipotence (ECS home automation software)
http://www.usit.com/omnip
423-745-0026
Hours: Mon-Sat, 9AM-8PM/EST


"A.J. Griglak" wrote:
> 
> The only thing that shows up in the message log is:
> 
> xx:xx AM: Call from Joe Blow at 123-456-7890
> xx:xx AM: Phone Msg #xxxxxx from Joe Blow at 123-456-7890 - Time limit
> reached
> 
> No error is reported on playback - I've attached a wave file of one of the
> "messages."
> 
> I haven't made any changes to the Phone Service from EXAMPLE.CFG in terms of
> taking calls, recording messages, etc.  I've only changed the delivery of
> the messages.
> 
> Thanks!
> -=A.J.
> 
> -----Original Message-----
> From: Mark Gilmore [mailto:omnip@usit.net]
> Sent: Wednesday, June 21, 2000 8:44 AM
> To: ecs-list@netbloc.com
> Subject: Re: [ECS] Phone problems
> 
> A.J.,
> I have NO idea what could cause this.
> Are we SURE that ECS has logged no error msg ? Check LOG.
> And are we also SURE that no err is being reported on playback ?
> Click the ECS message line dropdown to see if it scrolled off.
> This would explain why it is not being acknowledged ad "played".
> Did this problem just start occurring ?
> If so, what changed ?
> You may want to restore the original PHONE SERVICE Event from
> EXAMPLE.CFG (under the assumption that something has been changed
> which is causing the problem).
> 
> To play ALL phone messages, either add another macro or
> change the one that does the playback (see MACRO VALUE Event).
> --
> Mark Gilmore
> Omnipotence (ECS home automation software)
> http://www.usit.com/omnip
> 423-745-0026
> Hours: Mon-Sat, 9AM-8PM/EST
> 
> > "A.J. Griglak" wrote:
> >
> > I'm having another problem with the phone service event.  Occasionally
> > (sometimes twice a day, sometimes twice a week) when callers leave
> > messages and then hang up, ECS doesn't acknowledge the phone being
> > hung up, and the message records until the timeout is hit.  When I
> > then playback the message, it plays a very brief squeal, and then says
> > "Playback complete."  However, the message is never acknowledged as
> > being played - i.e. in another 5 minutes, "you have new phone
> > messages"  At first, I thought that the callers were simply hanging up
> > without leaving a message, but today my wife called, and I know she
> > left a message - however, I can't even play it.  Has anyone seen this,
> > or can help me fix it?
> >
> > Also, is there anyway to play previous listened to messages through a
> > remote phone session?
> >
> > BTW, I solved the ECS voice mail / fax on the same machine - sort of.
> > I joined www.faxpc.com and receive faxes via email.
> 
>   ------------------------------------------------------------------------
>                  Name: 000067.wav
>    000067.wav    Type: WAV (audio/wav)
>              Encoding: base64

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