Subject: From: Date:

Re: [ECS] Phone problems Mark Gilmore Thu, 22 Jun 2000 13:51:51 -0400

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Bill,
What modem do you have ?
-- 
Mark Gilmore
Omnipotence (ECS home automation software)
http://www.usit.com/omnip
423-745-0026
Hours: Mon-Sat, 9AM-8PM/EST


Bill Walters wrote:
> 
> Mark,
> 
> I too experienced the problem of voice mail not answering reliably.
> Sometimes it would not answer, somtimes it would answer and record to end of
> time allotted and sometimes it would record a message (or so ECS said) but
> wouldn't play it back (or what was played back didn't last more than 5-10
> seconds).
> 
> Always, I could "reboot" the system and all would be well again for 3 to 4
> days.
> 
> I chalked it up to:
> 
> Windows 98SE
> Multiport serial card on 1 IRQ
> Running ACE Server concurrently
> Running SYGATE concurrently
> Running RAdmin (or other remote control software) concurrently
> Odd phase of the moon (... ok, ok, just kidding about this one!)
> 
> My solution was to have the computer reboot each night at 2:36 AM.  I didn't
> have any more problems after that, as long as the reboot was successful
> (sometimes it wouldn't be successful).
> 
> I never reported it as a "Problem" as I believed my configuration somewhat
> unique and as long as it was solvable by a reboot.
> 
> Bill Walters
> 
> ----- Original Message -----
> From: "Mark Gilmore" <omnip@usit.net>
> To: <ecs-list@netbloc.com>
> Sent: Wednesday, June 21, 2000 11:22 AM
> Subject: Re: [ECS] Phone problems
> 
> > Hi A.J.,
> > I can only assume that your modem is failing,
> > as no one else has reported such a problem
> > (and I use the modem for voice-mail myself).
> > Is there ANYTHING "unique" about your hardware,
> > installation, and or OS that I should be aware of ?
> > --
> > Mark Gilmore
> > Omnipotence (ECS home automation software)
> > http://www.usit.com/omnip
> > 423-745-0026
> > Hours: Mon-Sat, 9AM-8PM/EST
> >
> >
> > > "A.J. Griglak" wrote:
> > >
> > > I'm having another problem with the phone service event.  Occasionally
> > > (sometimes twice a day, sometimes twice a week) when callers leave
> > > messages and then hang up, ECS doesn't acknowledge the phone being
> > > hung up, and the message records until the timeout is hit.  When I
> > > then playback the message, it plays a very brief squeal, and then says
> > > "Playback complete."  However, the message is never acknowledged as
> > > being played - i.e. in another 5 minutes, "you have new phone
> > > messages"  At first, I thought that the callers were simply hanging up
> > > without leaving a message, but today my wife called, and I know she
> > > left a message - however, I can't even play it.  Has anyone seen this,
> > > or can help me fix it?
> > >
> > > Also, is there anyway to play previous listened to messages through a
> > > remote phone session?
> > >
> > > BTW, I solved the ECS voice mail / fax on the same machine - sort of.
> > > I joined www.faxpc.com and receive faxes via email.

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