Subject: From: Date:

Re: [ECS] Phone-Interface Mark Gilmore Fri, 29 Sep 2000 07:43:29 -0400

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A.J.,
You could try lowering the VSS setting in PHNC0.SET.
-- 
Mark Gilmore
Omnipotence (ECS home automation software)
http://omnipotencesoftware.com
423-745-0026
Hours: Mon-Sat, 9AM-8PM/EST


"A.J. Griglak" wrote:
> 
> Actually, lately my setup has been working ~OK...  I've been switching
> between the recommended Zoom modem and an old 33.6 Rockwell based modem.
> The Zoom tends to not notice when a caller has hung up, consequently
> recording until the timeout, which in turn records a half second message -
> no matter how long the caller has talked.
> 
> The older Rockwell has been running pretty well.  Its biggest flaw is
> recording a message even though a caller has hung up.  It doesn't sound like
> a big deal, but let me set up the typical scenario...
> 
> I run a one man home based business, so the phone and messages are vital to
> my business.  I have ECS setup to call my cell phone whenever a message is
> left, and read off the caller id info.  I can then start a remote phone
> session if I wish to listen to the message.  However, recently many people
> have been calling my office number, seeing I'm not there, hanging up and
> then calling the cell phone.  Sure enough, 10 seconds into the call, I get
> call waiting from ECS calling to play me a blank message.  It gets extremely
> frustrating especially when I've gone over the alotted minutes on my cell
> phone for a given month... I'm paying extra to hear blank messages.
> 
> I guess though, all in all, I rather get blank messages than have people
> think they've left a message, and then I never get one - that tends to upset
> people thinking that I'm blowing them off.
> 
> I've thought about switching to voice mail software and having ECS monitor
> the directory for new wave files, but then I would loose the remote session
> capability.
> 
> If I can tweak the silence settings so that the Rockwell will not record
> blank messages, I'd be a happy camper.
> 
> -=A.J.
> 
> -----Original Message-----
> From: Don Stephens [mailto:donstephens@101freeway.com]
> Sent: Thursday, September 28, 2000 11:57 PM
> To: ECS List
> Subject: [ECS] Phone-Interface
> 
> I have been frustrated with my Zoom modem, both with the quality of the OGM
> and the sound level of the messages. I know Mark has tried to refine this,
> but aside from Mark, it appears that most of us struggle with this.
> Previously I started a dialog to try and find out what the group wanted out
> of the Phone-Interface, and what they were unhappy with. So here I am again,
> looking for opinions. I'd also like someone who has some background in this
> area to step up and direct any dialog in a positive direction. I am woefully
> inadequate in this area.
> 
> Any takers?
> 
> Don

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