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Subject:
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Date:
Urgent help needed
A.J. Griglak
Tue, 14 Nov 2000 22:46:36 -0500

I can't go on like this....  The modem / voicemail is just not working out.
I've tried four different modems (including the recommended Zoom Comstar),
switching com ports, playing with all the settings in PHNCO.SET...  I keep
getting the same problems.

I went away for ten days, hoping to be able to check my messages by calling
into ECS and doing a remote phone session.  Three times the modem somehow
got hung up and the computer needed to be manually restarted.  Kinda tough
to do from across the country.  So, I bugged my neighbor to go into my house
and reset the computer.

Today, I was away all day, and didn't get any phone messages forwarded to
me.  I come home to find six calls were taken, but "time limit reached" and
no message was recorded.  Extremely frustrating to have call people and tell
them that my machine didn't take their message again.  My customers are
starting to get very upset over this.

What I would like is if there is anyone out there that sucessfully uses ECS
to record incoming voicemail messages and then notify by cell when a new
message is left, to email me directly with your hardware setup, and maybe I
can find out what is wrong with my setup.

Alternatively, would it be possible to have a second modem in the machine,
use a seperate voicemail program to record the phone messages, and still
have ECS notify me?

I really love the remote phone capability which is why I've been trying to
get this all to work for so long....

-=A.J.


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