Subject: From: Date:

RE: [ECS] Urgent help needed A.J. Griglak Wed, 15 Nov 2000 09:43:14 -0500

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Yes, I used Talkworks until I got ECS running.  However, Talkworks
notification wasn't that great.  I love ECS' capability of sending the
caller id info when notifying of the message, so I can ignore the message if
I want.  Talkworks doesn't have that capability - nor does an answering
machine.  I had the idea that possibly I could use a seperate voicemail
program and ECS scan the directory that the second program stores its
messages in, and then have ECS do the notifying....  Hmmm Wonder if that
would work?

I should state that I run a one man business and it's essential that I get
remote notification of voicemail as I'm usually not in the office....


-=A.J.

-----Original Message-----
From: bgprager@mindspring.com [mailto:bgprager@mindspring.com]
Sent: Wednesday, November 15, 2000 8:11 AM
To: ecs-list@netbloc.com
Subject: Re: [ECS] Urgent help needed


If you want to use another voice modem, look into Talkworks by Symantec.
(Also bundled with Winfax.)  I believe it might have the remote call-in
capability and call-out notification capability you're looking for.
In a pinch,  most standard answering machines have remote dialin.  Some of
the more advanced systems have call-out
ecs-list@netbloc.com wrote:
> I can't go on like this....  The modem / voicemail is just not working
out.
I've tried four different modems (including the recommended Zoom Comstar),
switching com ports, playing with all the settings in PHNCO.SET...  I keep
getting the same problems.

I went away for ten days, hoping to be able to check my messages by calling
into ECS and doing a remote phone session.  Three times the modem somehow
got hung up and the computer needed to be manually restarted.  Kinda tough
to do from across the country.  So, I bugged my neighbor to go into my house
and reset the computer.

Today, I was away all day, and didn't get any phone messages forwarded to
me.  I come home to find six calls were taken, but "time limit reached" and
no message was recorded.  Extremely frustrating to have call people and tell
them that my machine didn't take their message again.  My customers are
starting to get very upset over this.

What I would like is if there is anyone out there that sucessfully uses ECS
to record incoming voicemail messages and then notify by cell when a new
message is left, to email me directly with your hardware setup, and maybe I
can find out what is wrong with my setup.

Alternatively, would it be possible to have a second modem in the machine,
use a seperate voicemail program to record the phone messages, and still
have ECS notify me?

I really love the remote phone capability which is why I've been trying to
get this all to work for so long....

-=A.J.

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