| ECS-L Home Automation and Security Archives |
| Subject: From: Date: | Re: [ECS] Telephony Mark Gilmore Mon, 27 Nov 2000 15:59:20 -0500 |
Hi Joe, Please send me (directly) your modem model and attach your copies of PHNC0.SET and PHNC1.SET. Thanks, -- Mark Gilmore Omnipotence (ECS home automation software) http://omnipotencesoftware.com 423-745-0026 Hours: Mon-Sat, 9AM-8PM/EST joerut@epix.net wrote: > > Hello > > I too get many messages that are either all silence or all recorded > dialtones. I tried adjusting the parameters but nothing seems consistant. I > know my phone line is O.K. because my old DOS ECS with the Bigmouth works > fine. Also my old answering machine seems to work flawless. It seems to me > that most modem manufactures add the speakerphone option as more of a toy > than a tool. It works with limited abilities. I think the phone interface is > probally the single most important interface in ECS (In my opinion). I am > partial to Dialogic for the fact there is a large USED market out there > which could bring a well built interface into an affordable price range. At > this point I would take anything that works correctly at least 95% of the > time and if local phone sessions reappeared that would be a big added bonus. > I would be willing to put up some $ if we could determine a definate > direction. Questions / comments?? > > Later > Joe Rut > > > <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> > > <HTML><HEAD> > > <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> > > > > > > <META content="MSHTML 5.50.4522.1800" name=GENERATOR></HEAD> > > <BODY> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=398274716-27112000>A.J.,</SPAN></FONT></DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=398274716-27112000></SPAN></FONT> </DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > class=398274716-27112000>The > > modem and phone company have to work together in order to detect when a > call has > > > > ended. If the remote caller hangs up first, then the modem can > detect this > > > > using 2 methods. The first method is a signal from the phone company > (CPC > > > > I think) that indicates that the caller has hung up. Even if you > have a > > modem capable of receiving this signal, it is not always provided by the > phone > > > > company or it is lost in transit to your phone company's end-office > serving your > > > > home. The other way is silence detection. There should be a > period > > > > of silence after the hang-up and before the recording comes on saying "If > you'd > > > > like to make a call...". If you get a lot of these recordings > in > > your ECS voicemail, work with Mark to adjust the sensitivity and duration > of the > > > > silence detection until it works to your satisfaction. You don't > want the > > > > duration too short or a pause by the caller when they are leaving you a > > voicemail will cause ECS to hang-up, and too sensitive a setting of the > > detection threshold will make it almost impossible for there to be enough > > > silence for it to work. A happy medium can be found > > though!</SPAN></FONT></DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=398274716-27112000></SPAN></FONT> </DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=398274716-27112000></SPAN></FONT> </DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=398274716-27112000>Rick</SPAN></FONT></DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=398274716-27112000></SPAN></FONT> </DIV> > > <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"> > > <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma > > size=2>-----Original Message-----<BR><B>From:</B> A.J. Griglak > > [mailto:aj@griglak.com]<BR><B>Sent:</B> Monday, November 27, 2000 10:34 > > > AM<BR><B>To:</B> ecs-list@netbloc.com<BR><B>Subject:</B> RE: [ECS] > > Telephony<BR><BR></FONT></DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > class=249112815-27112000>I > > appreciate your thorough message on this subject. Something needs > to be > > > > done, as I'm getting more frustrated as the days go by. It's now > Monday > > > > morning about 10:30, and already I've had three seperate incidents > involving > > > > the modem. First, at 7:30, I had a customer call and ECS didn't > pick up > > > > the phone. It just rang and rang and rang. Now, if ECS is > acting > > > > correctly, while I'm asleep, the modem would pick up after the second > ring, > > and I would usually only hear the phone ring once. Today, I was > waken by > > > > the damn phone ringing and then I had to go into the basement in order > to > > reset the ECS computer.</SPAN></FONT></DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=249112815-27112000></SPAN></FONT> </DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=249112815-27112000>Second call was a hang up that recorded 8 > seconds of > > > > silence. Third call was another hangup that recorded 20 seconds of > "If > > > > you'd like to make a call, please hang up and dial > > again"</SPAN></FONT></DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=249112815-27112000></SPAN></FONT> </DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > class=249112815-27112000>I > > would think (although I'm no expert on the matter) that TAPI 3.0 would > be the > > > > way to go. I wish there was some way I could help out in > establishing > > the next level of telephony in ECS. Mark, if there is, feel free > to let > > > > me know! </SPAN></FONT></DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=249112815-27112000></SPAN></FONT> </DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=249112815-27112000>Personally, I'm not interested too much in the > local > > > > phone sessions, as I have Palmpad remotes all over the house that handle > > > everything I need to do. I'd just really appreciate a stable > voicemail > > > > system!</SPAN></FONT></DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=249112815-27112000></SPAN></FONT> </DIV> > > <DIV><FONT face=Arial color=#0000ff size=2><SPAN > > class=249112815-27112000>-=A.J.</SPAN></FONT></DIV> > > <BLOCKQUOTE style="MARGIN-RIGHT: 0px"> > > <DIV><SPAN class=508320203-27112000><FONT face=Arial color=#0000ff > > > size=2></FONT></SPAN> </DIV></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML> >