Subject: From: Date:

RE: [ECS] Telephony A.J. Griglak Mon, 27 Nov 2000 17:45:42 -0500

Mon, 27 Nov 2000 17:45:42 -0500

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Rick, thanks again for you messages.  Mark and I have worked on all the
silence detection and timeout settings.  Nothing seems to produce a happy
medium....  ;-(

-=A.J.
  -----Original Message-----
  From: R. Tinker [mailto:Tink@Technologist.com]
  Sent: Monday, November 27, 2000 11:51 AM
  To: ecs-list@netbloc.com
  Subject: RE: [ECS] Telephony


  A.J.,

  The modem and phone company have to work together in order to detect when
a call has ended.  If the remote caller hangs up first, then the modem can
detect this using 2 methods.  The first method is a signal from the phone
company (CPC I think) that indicates that the caller has hung up.  Even if
you have a modem capable of receiving this signal, it is not always provided
by the phone company or it is lost in transit to your phone company's
end-office serving your home.  The other way is silence detection.  There
should be a period of silence after the hang-up and before the recording
comes on saying "If you'd like to make a call...".   If you get a lot of
these recordings in your ECS voicemail, work with Mark to adjust the
sensitivity and duration of the silence detection until it

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-----Original Message-----
From: R. Tinker [mailto:Tink@Technologist.com]
Sent: Monday, November 27, 2000 11:51 AM
To: ecs-list@netbloc.com
Subject: RE: [ECS] Telephony

A.J.,

 

The modem and phone company have to work together in order to detect when a call has ended.  If the remote caller hangs up first, then the modem can detect this using 2 methods.  The first method is a signal from the phone company (CPC I think) that indicates that the caller has hung up.  Even if you have a modem capable of receiving this signal, it is not always provided by the phone company or it is lost in transit to your phone company's end-office serving your home.  The other way is silence detection.  There should be a period of silence after the hang-up and before the recording comes on saying "If you'd like to make a call...".   If you get a lot of these recordings in your ECS voicemail, work with Mark to adjust the sensitivity and duration of the silence detection until it

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