Subject: From: Date:

Re: [ecs] looking for simple pgm to allow me to see customer's screen Wayne Mon, 5 Dec 2005 20:41:28 -0500

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Try www.logmein.com for something free with no configuration for Windows 
users.  Remote Desktop & VNC work good, but requires customers to open ports 
in their router.

----- Original Message ----- 
From: "Mark Gilmore" <mark1@markgilmore.net>
To: <ecsl@netbloc.com>; <ecs@netbloc.com>
Sent: Monday, December 05, 2005 7:58 PM
Subject: [ecs] looking for simple pgm to allow me to see customer's screen


> hi all,
> i sometimes need to see the screen of customers who are reporting a 
> problem.
> i don't need to *use* his/her PC - i *just* need to see the screen.
> even a snapshot every second or would be fine - so speed/performance are 
> of no concern.
> what *is* critical is that it be easy to install and use.
> would you recommend VNC, PC-Anywhere, or something else ?
> thanks !
>

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